CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. Trade only with money you can afford to lose.
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Exness Login & Client Area

You sign in to Exness through your Personal Area — the secure client portal where you manage accounts, deposits, withdrawals and platform passwords.

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Free practice account  ·  One step at a time  ·  Written for first-time traders

The first sign-in is where two passwords appear and beginners get stuck. The Personal Area password opens the client portal, and each trading account has its own MT4 or MT5 password that is set inside it. Sign in at the Personal Area or in the Exness Trade app, approve two-factor authentication if it has been switched on, then connect the demo account first and leave anything live alone until the plan is written.

How to log in to Exness

  1. Go to the Exness Personal Area sign-in page (or open the Exness Trade app).
  2. Enter the email and password you registered with.
  3. Approve the login with two-factor authentication if you enabled it.
  4. Open or connect your MT4, MT5 or Terminal trading account.

Security & password reset

Forgot your password? Use 'Forgot password' on the sign-in screen to reset it by email. Enable two-factor authentication in the Personal Area for an extra layer of security. Your trading-platform (MT4/MT5) password is separate from your Personal Area password.

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Two passwords, two different doors

The confusion is structural rather than personal: one login covers the portal where accounts, verification and withdrawals live, while every trading account underneath it carries a separate platform password used only by MT4 or MT5. Resetting one does not touch the other, which is why a portal reset leaves the terminal still refusing to connect.

The practical consequence for a first sign-in is an order of operations. Get into the Personal Area, find the account number and the server name for the demo account, set or note its platform password there, and only then open the terminal. Doing it the other way round produces an error message that describes none of this.

What a first session should and should not touch

Worth doing on day one: switch on two-factor authentication, open a demo account, note the account number and server, and confirm that the terminal connects and prices are moving.

Worth leaving alone on day one: leverage settings, extra live accounts, and any transfer between accounts. Nothing in the first session requires them, and each is easier to change later with an understanding of what it does.

Nobody from a broker asks for a password, and no legitimate message asks for funds to be sent to an address. Signing in only through the Personal Area or the official app removes most of that risk before it appears.

What the first week is for

Access problems are the first thing a beginner meets and the least interesting thing they will ever deal with. The point of clearing them in the first days is to get to the part that matters: placing protected orders on a practice account until doing so is automatic.

A useful first week has no strategy in it at all. Place an order, attach a stop loss and a take profit before sending it, modify one of them, close the position, and look at where it landed in the history. Repeat until none of that requires thinking.

The written plan comes in week two, the logged practice run in weeks three and four, and money only after that. Getting the sign-in sorted quickly is simply how a beginner buys the time for the rest.

Questions a first-time trader asks

Which password does a beginner need first?
The Personal Area password. It opens the client portal, which is where the trading account number, the server name and the separate MT4 or MT5 password all live.
What should be done immediately after a first sign-in?
Switch on two-factor authentication, then open a demo account and check that the terminal connects and quotes are updating. That is the whole of a useful first session.
The terminal will not connect after signing in — what is wrong?
Usually the platform password or the server name, not the portal password. Both are shown in the Personal Area next to the account, and the platform password can be reset there.
Is two-factor authentication worth setting up on day one?
Yes, because it is a two-minute job before there is anything to protect and a stressful one afterwards. Settings then Security settings then 2-step Verification.
Will anyone ever ask for the account password?
No. Exness does not contact clients through messaging apps to ask for a password or to request that funds be sent somewhere. Sign in only at the official Personal Area or the Exness Trade app.

Reviews

What traders say about Exness account access:

★★★★☆
Overall Great App. Overall it’s a great App, have some minor issues with login and connectivity sometimes but works like a charm so far
— Saqib_G2026-05-25
★★★★☆
Signing in problem. I logged out of my Exness account and I can’t sign in again and it’s been about a week now please . Kindly please have a look at my account for me please
— Skergg2024-03-31
★☆☆☆☆
Poor App. The app sometimes doesn't work in the critical sensitive trading moments, requies login again n again, lags & unresponsive with missing sometimes some data
— kingarts3132026-04-20

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